Voice Calls
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AzTEDP
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Relay Services
AZRS allows you to communicate with important people in your life who are Deaf, Hard of Hearing or have difficulty speaking.
When you place a call through AZRS, you speak your side of the conversation. The Communications Assistant (CA, a real human being) will facilitate the call according to which Relay method the Relay user is set up for; Deaf, Hard of Hearing or Speech-Impaired. It’s a simple, easy and effective way to communicate with friends, family and business people who are important to you.
When making a standard voice call, dial 1-800-842-4681
Los usuarios españoles de voz, por favor marque 1-800-842-2088 (Spanish Voice users, please dial 1-800-842-2088)
- An Arizona Relay Service CA will answer "This is AZ Relay, CA #1234, may I have the number you are calling, please?"
- The CA will start processing your call.
- The CA will inform you of the call process as your call is connecting.
- When the call is answered, the CA will begin relaying your call, back and forth until completed.
Wait until you hear the CA say, “Go Ahead” to begin speaking. Talk directly to the other person . Remember to end each exchange with “Go Ahead”.
When you are ready to end your conversation, say “SK” or “stop keying.” The CA will guide you accordingly.